Do your prints come with frames? At this stage we do not stock frames. It's something we're eager to be able to offer in the future, however we want to make sure we have a framing partner that is aligned to our values and still affordable for our customers.
What if I don't like my print? See our refund policy here.
What if my print has faded? We offer a Shop with Confidence Guarantee and care about you continuing to be proud of your print. As such, you can contact us about organising a replacement for your faded print.
Why are some prints not available in the largest sizes? There are some designs in our collection that blur or lose their quality when blown up to A0 size. We want to be completely confident that our customers receive high quality prints, and therefore don't offer the full size range in these prints.
Do you offer wholesale discounts? Yes! You can contact us at hello@coolprints.com.au to let us know what you're looking for and we'd be more than happy to help.
What countries do you ship to? Currently we only ship to anywhere within Australia. However, we can arrange special orders for select locations, please contract us to find out more.
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